Lowe's Home Improvement at 901 Viewmont Drive, in Dickson City

About Lowe's Home Improvement

The Lowe's Home Improvement is a US national Home goods and hardware company located in Dickson City, Pennsylvania. To figure out why customers choose Lowe's Home Improvement and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Lowe's Home Improvement by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Lowe's Home Improvement

• Address: 901 Viewmont Drive, Dickson City, PA 18519
• Website: lowes.com
• Phone: +1 570-344-9200
• Types: Home goods   Hardware  
• Price level: Inexpensive

Reviews

• 1

  Staci Kenney

  Posted Sep, 20 2019
  I would give zero stars if I could. They installed a picture window in my house. The beginning of the process was great. I ordered the window I wanted with no problems and it came in sooner than expected. The installers were great and did nice job. My issue is that my window arrived with a crack in it. I wasn’t upset about that, glass breaks, and the installer assured me that he had called in to order the replacement and it would be here in three to four weeks. I was fine with that. But that was almost four months ago. At around the two month mark, I started calling and emailing the “Customer Service Rep” that was assigned to me. It took several calls and emails to get a response and when I did the response was oops, we forgot to order the replacement but it’s being ordered now. I waited another couple of weeks and called to find out the status of the order. After several unanswered calls and emails, I left an angry message asking to be connected to a supervisor, I got a voicemail message from her blaming the guy who orders the windows. She did not leave contact information for a supervisor in her message. For a “Customer Service Rep”, her customer service skills were horrible and she was absolutely useless in terms of helping me resolve the issue. I moved on to contacting the guy who ordered my window. He didn’t return my messages either but he did pick up when I called him once. He said something about my order being lost but that it was due to come in next week he would come by himself to put it in. That was about a month ago and I’ve heard nothing since. So now I have brand new window with a crack in it that I am paying for and no way to remedy the situation because no one will call me back and I don’t have contact information for a supervisor. I will never shop at Lowe’s again. I wouldn’t buy a wrench from them at this point, and definitely not a major purchase like a window. Update: I called the general customer service number at Lowe’s. I spoke with two reps who were very helpful and apologetic. They said my replacement will be in on April 23rd and that it was ordered on March 26th, over three months after the cracked window was installed. That means that the customer service rep and the guy who orders the windows both blattenly lied to me when they told me my window was ordered and on its way. I appreciate having some resolution on this issue (we’ll see if it’s actually resolved on April 23rd) but I do not appreciate being lied to.
• 2

  Varisa Kay

  Posted Feb, 23 2019
  Typical big box store, no sales help when needed and to those who don't know,mostly everything in the store is specially made for them,not the same as if you buy from a plumbing store, or if you can find one a lumber yard, if you buy a faucet,shower body all of the brand names are made out of CHEAP PLASTIC,If you buy from a plumbing supply the body is cast brass.

Photos of Lowe's Home Improvement

The nearest contractors

• Mattress Firm Dickson City Viewpoint
  Home goods
  +1 570-961-8501
  918 Viewmont Drive, Dickson City, PA 18519
  Write a review
• Northeast Aluminum & Vinyl Products
  Roofing
  +1 570-347-7747
  2826 North Main Avenue, Scranton, PA 18508
  Write a review
• Open until 09:00 PM
  Geek Squad
  Home goods
  +1 570-346-8977
  959 Viewmont Drive, Dickson City, PA 18519
  Write a review
• Closed
  Lowe's Home Services
  Home goods, Contractor, Roofing
  901 Viewmont Drive, Dickson City, PA 18519
  Write a review
• Chuck Gudaitis Blacktopping
  Contractor
  +1 570-343-4232
  3512 Pennypacker Avenue, Dickson City, PA 18519
  Write a review
• Clean Air Systems
  Contractor
  +1 570-489-6840
  237 Main Street, Dickson City, PA 18519
  Write a review